My goodness, what unprecedented times. As the situation with COVID-19 evolves and the impact of this is felt on all our lives, we want to update you on the steps we are taking to navigate through this challenging time, whilst still delivering Lily & Me loveliness to your door.
The welfare of our employees and customers is our number one priority and due to the current outbreak, we would like to reassure you we have taken every step to keep everyone safe, whilst continuing to deliver the exceptional customer service we are so proud of.
We are operating with a reduced staff level to ensure our team is safe. As a result, deliveries may take a little longer to get to you, but we thank you for your patience during this challenging time. We use Royal Mail as our delivery courier for all UK deliveries, so please refer to their website for any specific delays in their system.
Should you have any questions, please don’t hesitate to contact us at firstname.lastname@example.org or call us on +44 (0)1452 20 77 66 (Monday – Friday, 9am - 5pm) and one of our team would be very happy to help.